|Only authorized person in "Customer Authorization Form" are allowed to enter server room.
2 During business hours (8:30am - 5:30pm, Mon - Fri), authorized persons are able to access True IDC without prior notification.
3 Out of business hours (5:30pm - 8:30am, Sat - Sun & national holidays), authorized persons must inform in advance at least 30
minutes in order to access to True IDC by sending request to email address or fax of each data center. Please inform the
name-surname, ID Card No. or Passport No. and car license plate no. (if any).
4 In case of customer would like to allow any other persons not in the list to access to customer's equipment at True IDC, official
notification by main authorized person must be sent to True IDC via email or fax before access. Please inform the namesurname,
ID Card No. or Passport No. and car license plate no. (if any). In such case, True IDC reserves the right to allow
such persons to access to True IDC and customer must be responsible for any operation of those persons like that of
customer's authorized persons in list.
5 In case of an authorized person resign from the company or is cancelled authorization, main authorized customer must inform
True IDC via document by main authorized person only. If customer do not inform True IDC , customer must be responsible for
any operation of those person in every case.
6 For the first site access, authorized person must be taken a photograph and scanned finger to keep record. For regular access,
customers have to sign-off (in-out) and scan finger, inform operation task and exchange ID card/passport with proximity card (one person per one access card).